Support

Thank you for using MBTI Test - AI Face Analyzer! We are here to help if you have any questions, issues, or feedback.

Contact Us

For any support inquiries, please reach out to us via email:

Frequently Asked Questions

How does the app work?

Upload a photo and answer 10 personality-related questions. Our AI analyzes both your photo and answers to determine your MBTI personality type and generate a personalized description.

Is my photo stored?

No. Your photo is processed in real time and is never stored on our servers. Once the analysis is complete, the photo data is discarded. For more details, see our Privacy Policy.

What are the paid test packs?

Free users receive a personality description and a partially obscured result. Paid test packs (available as in-app purchases) unlock the full MBTI type and complete avatar image. Each test uses one credit from your pack.

How do I request a refund?

All purchases are processed through the Apple App Store or Google Play Store. To request a refund, please contact the respective store directly:

• Apple: Visit reportaproblem.apple.com
• Google: Visit Google Play refund support

The app is not working properly

Please try the following:

• Ensure you have a stable internet connection
• Update the app to the latest version
• Restart the app

If the issue persists, please contact us at support@lotlot.ai with a description of the problem.